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Crisis Response, Community Led (CRCL)

Provided by AVI Health and Community Services

A mobile community-led crisis response service designed to support people who are experiencing a mental health or substance-use crisis.
AVI's mobile crisis response teams serve the following areas:
  • Victoria: Services are available between 7:30am and 12:30am, 7 days/week.
  • Comox Valley: Services are available between 7:30am and 5:30pm, Monday through Friday, as well as Saturday and Sunday, from 10:30am to 5:30pm
CRCL Victoria is a Peer Assisted Care Team Model operated by AVI Health and Community Services, providing care on the territories of the Lək̓ʷəŋən peoples, the Songhees and Xwsepsum Nations, and the WSÁNEĆ Nations.

The CRCL Team includes both individuals with lived/living experience, and mental health professionals. It focuses on health, well-being, and community support. If you or someone you know is experiencing a crisis, you can reach the CRCL Team in your area by contacting the numbers listed below.

Website: https://avi.org/service/crcl

250-818-2454 (Victoria)

250-681-4878 (Comox Valley)

Cost: No cost

Associated Programs/Services

Also offered by AVI Health and Community Services:

Availability

Service area: Campbell River, Comox, Courtenay, Nanaimo, Victoria + show cities

Service area cities: Campbell River, Comox, Courtenay, Nanaimo, and Victoria

Ways to Access
  • Provided at home
  • Provided at multiple locations
  • Provided by phone

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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